ITIL 4 Strategist DPI Practice Test 2025 – Complete Exam Prep

Promoting transparency in policies is essential because it facilitates open communication and builds trust among all stakeholders within an organization. When policies are transparent, employees clearly understand the expectations and rules that govern their behavior and decision-making. This clarity fosters an environment where team members feel comfortable sharing ideas, providing feedback, and expressing concerns without fear of repercussions.

Transparency allows for better alignment between individual and organizational objectives, ensuring everyone is on the same page. Open communication channels lead to improved collaboration and can enhance overall morale, as employees recognize that their voices are valued and heard.

In contrast, promoting a culture that ignores the rules, creates confusion, or stifles feedback would undermine the very foundations of a healthy organizational culture, making it difficult to achieve objectives and hindering performance.